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HubSpot Integration

Increase productivity and revenue for sales teams with HubSpot integration

Products

Dialpad Connect
Dialpad Support
Dialpad Sell

Publisher

Dialpad

Media

Overview

Call, text, and create tickets without leaving your CRM. Automatically log SMS, trigger workflows to send SMS, and view full interaction history—giving your team a faster, more connected way to work. One of the few solutions with full inbound/outbound calling support, Dialpad brings powerful AI and SMS capabilities directly into your HubSpot workflows.

Dialpad allows users on HubSpot Sales Free, Starter, Professional, and Enterprise to use this integration.

Key Features

Calling in HubSpot

  • Inbound and outbound calling available directly within HubSpot

SMS Logging

  • Log SMS to HubSpot as activities against contacts

Send SMS using HubSpot workflows

  • Include SMS actions in your HubSpot workflows with Dialpad.

Activity Logging

  • Automatic call (inbound and outbound) and voicemail logging

  • Automatic call summary links, including transcripts and moments

  • View recent activity, contact profiles, quick links, and create tasks and notes to HubSpot CRM records inside the Dialpad app integration sidebar

Automatic ticket creation

  • Create support tickets based on various events like incoming and missed calls.

Contact Management

  • Automatically display contact profiles within Dialpad

  • Ability to manually create new contact in HubSpot from Dialpad

  • Automatically create a contact for missed calls to never miss a lead

Available in the Dialpad Integrations Sidebar

  • Ability to tie calls to existing deals within Dialpad

  • Quick access to dispositions, deal tagging, and call notes/tasks

Coming soon

  • Automatic contact syncing between HubSpot and Dialpad.

  • Configure HubSpot pipelines with Dialpad offices and contact center to match your workflow

How Dialpad Integrates with this App:

Dialpad’s HubSpot integration is available to HubSpot Sales Hub customers on any Dialpad Support or Dialpad Sell plan, as well as Dialpad Connect users on a Pro or Enterprise plan.

How to Setup

To enable the Dialpad and HubSpot integration, visit the configuration guide in the Dialpad Help Center. For more details on getting started with Calling in HubSpot, refer to this guide in the Help Center.

Agentic AI

HubSpot + Dialpad Agentic AI Integration

Dialpad’s Agentic AI now integrates with HubSpot, enabling customers to engage directly with AI agents that autonomously handle CRM interactions. This Agentic AI integration powers workflows like creating and updating contacts, logging company details, and managing deals in real time. Instead of relying on manual data entry, HubSpot stays continuously accurate and current—so sales and marketing teams spend less time on admin and more time building relationships, nurturing leads, and closing revenue.

Availability may vary depending on HubSpot’s APIs and customer system configuration.

Request early access

image

HubSpot Integration

Increase productivity and revenue for sales teams with HubSpot integration

Media

Overview

Call, text, and create tickets without leaving your CRM. Automatically log SMS, trigger workflows to send SMS, and view full interaction history—giving your team a faster, more connected way to work. One of the few solutions with full inbound/outbound calling support, Dialpad brings powerful AI and SMS capabilities directly into your HubSpot workflows.

Dialpad allows users on HubSpot Sales Free, Starter, Professional, and Enterprise to use this integration.

Key Features

Calling in HubSpot

  • Inbound and outbound calling available directly within HubSpot

SMS Logging

  • Log SMS to HubSpot as activities against contacts

Send SMS using HubSpot workflows

  • Include SMS actions in your HubSpot workflows with Dialpad.

Activity Logging

  • Automatic call (inbound and outbound) and voicemail logging

  • Automatic call summary links, including transcripts and moments

  • View recent activity, contact profiles, quick links, and create tasks and notes to HubSpot CRM records inside the Dialpad app integration sidebar

Automatic ticket creation

  • Create support tickets based on various events like incoming and missed calls.

Contact Management

  • Automatically display contact profiles within Dialpad

  • Ability to manually create new contact in HubSpot from Dialpad

  • Automatically create a contact for missed calls to never miss a lead

Available in the Dialpad Integrations Sidebar

  • Ability to tie calls to existing deals within Dialpad

  • Quick access to dispositions, deal tagging, and call notes/tasks

Coming soon

  • Automatic contact syncing between HubSpot and Dialpad.

  • Configure HubSpot pipelines with Dialpad offices and contact center to match your workflow

How Dialpad Integrates with this App:

Dialpad’s HubSpot integration is available to HubSpot Sales Hub customers on any Dialpad Support or Dialpad Sell plan, as well as Dialpad Connect users on a Pro or Enterprise plan.

How to Setup

To enable the Dialpad and HubSpot integration, visit the configuration guide in the Dialpad Help Center. For more details on getting started with Calling in HubSpot, refer to this guide in the Help Center.

Agentic AI

HubSpot + Dialpad Agentic AI Integration

Dialpad’s Agentic AI now integrates with HubSpot, enabling customers to engage directly with AI agents that autonomously handle CRM interactions. This Agentic AI integration powers workflows like creating and updating contacts, logging company details, and managing deals in real time. Instead of relying on manual data entry, HubSpot stays continuously accurate and current—so sales and marketing teams spend less time on admin and more time building relationships, nurturing leads, and closing revenue.

Availability may vary depending on HubSpot’s APIs and customer system configuration.

Request early access

Products

Dialpad Connect
Dialpad Support
Dialpad Sell

Publisher

Dialpad